One of the most challenging aspects of working in the medical field is not having patients share all their information with their doctors. Some exclude it because they feel like they’re going to be judged. No matter the reason, lack of patient engagement is...
Healthcare facilities all over the country are starting to think about the patient experience on a company level. Top “C-suite” executives are curious about how patients experience their organizations and what kind of care they receive, in a way that they did not...
Patient satisfaction is a significant talking point in the healthcare industry. Satisfaction from patients is a good way to retain clients, attract new ones, prevent lawsuits, and receive reimbursements. These are only a few examples of how keeping patients happy can...